Return & Refund Policy
Last updated: 7/8/2026
30-Day Money-Back Guarantee
If you don't love LumaScrub, return it within 30 days of delivery for a full refund. No questions asked.
How to start a return
- Email support@lumascrub.com with your order number.
- We'll send return instructions within 24 hours.
- Ship the item back — refund is issued within 3–5 business days of receipt.
Refunds
Refunds are issued to the original payment method. Bank processing may take an additional 3–5 business days.
Damaged or defective items
Contact us with a photo and we'll replace it free of charge.